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Terms and Conditions – Shine Bright Wellbeing

By using this Website and/or booking appointments, events or classes, you agree to comply with these terms and conditions.


“Events” means workshops or events offered for booking on this Website.  

"We" means Victoria Kalow trading as “Shine Bright Wellbeing”.

“Website” means our website,

"You" means any purchaser of our Products or user of this Website.

Nature of Information

Any information provided under this Website, including blog posts, are of a general nature only.


Yoga and Pilates classes held through Shine Bright Wellbeing may be physically strenuous. By taking part in a class either in person or online you participate in them with full knowledge and understanding that there is a risk of personal injury or death. By attending classes in person or online, you take full responsibility of your health and any conditions you may have, as well as the actions you take and of any injury that you may incur. You also acknowledge that there may be a loss of your personal property and take full responsibility for your property while attending any Class, Appointment or Event at Shine Bright Wellbeing. Shine Bright Wellbeing is not responsible for the safe keeping of your personal belongings. 

Classes, Events and Appointments are subject to change and can be cancelled without notice. Teachers are also subject to change without notice. 

Cancellation of a Class, Appointment and Event must be made in writing via email to Any non-cancellations or no shows will result in you forfeiting the cost of that visit. 


All bookings are to be made online through the Shine Bright Wellbeing website. 

​We may, in our absolute discretion, change these terms and conditions from time to time without notice to you.


Parts of this Website may not be updated regularly and may therefore be out of date.


If any part of any of these terms and conditions is void, then the part that is void may be severed.


These terms and conditions, your use of this Website and any dispute arising out of these are governed by the laws of the United Kingdom.


Use of This Website


  1. Whilst we will use our best endeavours to ensure that this Website is free from viruses, we make no such warranty that it is, and it is your responsibility to ensure that this Website does not expose you to any viruses or other code that is harmful or may cause harm.

  2. You must only use this Website for lawful purposes, which may include:

    • browsing any part of this Website solely in order to view it;

    • purchasing the Products.

  3. Email addresses, contact forms and any other communication forms that appear on this Website are for professional communications only and must not be used to send unsolicited messages.

Online Bookings and Cancellations

  1. When booking a Class, Appointment and Event from this Website, the price will be displayed. Prices are in Great British Pounds and include VAT unless otherwise stated. 

  2. You will be required to pay for the Class, Appointment and Event in full at the time of booking.

  3. When you book a Class, Appointment and Event, you will receive a confirmation email from us. 

  4. We do not offer refunds, transfers or any other compensation of any kind for Classes, Appointments and Events that are late, changed or cancelled for any reason.

  5. Shine Bright Wellbeing does not offer refunds, transfers, suspensions or extensions on services or products for change of mind, injury, illness, change of address or any other reason. All purchases are final.

  6. All online classes, workshops and distant Reiki healings are non-refundable.

  7. Nothing in this clause is intended to exclude any of your statutory rights as a consumer under British Consumer Law.​



You agree to indemnify and hold us harmless from all liabilities, claims, and expenses, including legal fees, that arise from your use or misuse of this Website or your breach of these terms and conditions.

Limitation of Liability

  1. Except as otherwise provided at law, we make no additional warranties or representations about the accuracy, completeness or fitness for any purpose of the contents of this Website or our Products.

  2. This Website may contain links to external websites. We do not control the content of those websites or endorse them in any way and accept no liability in relation to the quality or accuracy of any content on other websites or of any breaches of law by those other websites.

  3. To the extent permitted by law, we accept no responsibility and exclude all liability to you on any basis for any loss or damage, however caused, which you may suffer in relation to your use of this Website.

Intellectual Property

  1. Unless otherwise indicated, we own or have the rights to use:

    1. all copyright in this Website and its contents;

    2. all intellectual property, including design rights, in our Products; and

    3. any trade names or trade marks associated with the Products.

  2. You must not in any way copy, reproduce, replicate or imitate any of our Products or designs without our prior written consent.

  3. You must not in any way reproduce, publish, communicate or adapt any part of this Website, including any these terms and conditions, without our prior written consent.

  4. We reserve all rights in relation to all intellectual property.


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